jilifish Privacy Policy

1 Introduction

1.1 jilifish ("jilifish," "we," "us," "our") is committed to protecting the privacy and personal data of all users of the jilifish online gaming platform. We understand that trust is the foundation of any relationship between a gaming platform and its players, and we take our data protection obligations seriously.

1.2 This Privacy Policy describes the types of personal information we collect from players and visitors to jilifish.club, the purposes for which we use that information, the circumstances under which we may share it with third parties, and the rights available to you under applicable Philippine data protection law.

1.3 This Privacy Policy should be read together with the jilifish Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.

1.4 If you have any questions about this Privacy Policy or how jilifish handles your personal data, please contact our Data Protection Officer using the details provided in Section 15 of this Policy.

2 Data Controller

2.1 For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jilifish acts as the personal information controller in respect of the personal data it collects from players and visitors to the jilifish platform.

2.2 As personal information controller, jilifish determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data protection law.

2.3 jilifish has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. Contact details for the DPO are provided in Section 15.

3 Personal Data We Collect

3.1 jilifish collects the following categories of personal data from players and platform visitors:

3.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification;
• Date of birth (for age verification purposes);
• Email address;
• Mobile phone number;
• Residential address (province, city, barangay);
• Government-issued identification number (e.g., PhilSys ID, passport, driver's licence).

3.2 Financial Data

• GCash or Maya account details (mobile number associated with the account);
• Bank account details for bank transfer transactions (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank);
• Transaction history, including deposit amounts, withdrawal amounts, and dates;
• Account balance information.

3.3 Gaming Activity Data

• Game history, including games played, wagers placed, and outcomes;
• Bonus and promotion usage history;
• Session duration and frequency of play;
• Responsible gaming tool usage (deposit limits, self-exclusion requests).

3.4 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser type;
• Pages visited on jilifish.club and time spent on each page;
• Referring website or source;
• Cookie identifiers and session tokens.

3.5 Communications Data

• Records of communications between you and jilifish customer support;
• Feedback, complaints, and dispute records;
• Marketing communication preferences.

4 How We Collect Your Data

4.1 jilifish collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access and use the jilifish platform, including through cookies and similar tracking technologies;
• Third-party sources: Identity verification data from third-party KYC service providers; fraud prevention data from anti-fraud service providers; payment data from payment processors (GCash, Maya, and Philippine banks).

5 How We Use Your Personal Data

5.1 jilifish uses your personal data for the following purposes:

6 Legal Basis for Processing

6.1 jilifish processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including operating your account, processing transactions, and providing gaming services;
• Legal obligation: Processing required to comply with applicable Philippine law, including PAGCOR regulations, anti-money laundering obligations, and age verification requirements;
• Legitimate interest: Processing for purposes of fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications, where you have provided explicit opt-in consent. You may withdraw consent at any time by contacting our support team or using the unsubscribe link in any marketing communication.

7 Data Sharing & Disclosure

7.1 jilifish does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors: GCash, Maya, and Philippine banking partners, for the purpose of processing deposits and withdrawals;
• KYC & identity verification providers: Third-party service providers engaged to assist with identity verification and age verification;
• Fraud prevention & AML service providers: Third-party providers engaged to assist with fraud detection and anti-money laundering compliance;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or regulatory obligation;
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by court order or applicable law;
• IT & platform service providers: Cloud hosting, data storage, and platform infrastructure providers engaged by jilifish, subject to appropriate data processing agreements.

7.2 All third-party service providers engaged by jilifish are required to process personal data only in accordance with jilifish's instructions and applicable Philippine data protection law, and to implement appropriate technical and organizational security measures.

8 Cookies & Tracking Technologies

8.1 jilifish uses cookies and similar tracking technologies on the jilifish.club platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the platform is used.

8.2 jilifish uses the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login status to improve your experience.
• Analytics cookies: Collect anonymized data about how visitors use the platform, helping us improve performance and content.
• Marketing cookies: Used only where you have provided consent, to deliver relevant promotional content.

8.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jilifish platform.

9 Data Retention

9.1 jilifish retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

9.2 As a general rule, jilifish retains account and transaction data for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR record-keeping requirements.

9.3 Gaming activity data and session logs are retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes.

9.4 Where personal data is no longer required for any lawful purpose, jilifish will securely delete or anonymize it in accordance with our data retention schedule.

10 Data Security

10.1 jilifish implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilifish platform;
• Encrypted storage of sensitive personal and financial data at rest;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of platform infrastructure;
• Two-factor authentication options for player accounts.

10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilifish will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

11 Your Data Protection Rights

11.1 Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jilifish:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as described in this Privacy Policy;
• Right of access: The right to request a copy of the personal data jilifish holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jilifish's legal and regulatory retention obligations;
• Right to object: The right to object to processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

11.2 To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. jilifish will respond to all data subject requests within thirty (30) days of receipt, in accordance with applicable law.

12 Children's Privacy

12.1 The jilifish platform is strictly intended for persons aged 21 years and above. jilifish does not knowingly collect personal data from persons under the age of 21.

12.2 If jilifish becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete such data and close the associated account.

12.3 If you believe that a person under the age of 21 has registered an account on jilifish, please contact our support team immediately so that we can investigate and take appropriate action.

13 International Data Transfers

13.1 jilifish primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines, jilifish will ensure that such transfers are carried out in accordance with the Data Privacy Act of 2012 and that appropriate safeguards are in place to protect your personal data.

13.2 Such safeguards may include contractual clauses approved by the National Privacy Commission or equivalent data protection standards in the recipient country.

14 Changes to This Privacy Policy

14.1 jilifish reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via the email address associated with their account or through a prominent notice on the jilifish platform.

14.2 The date of the most recent revision is indicated at the top of this Privacy Policy. Your continued use of the jilifish platform following notification of any amendment constitutes your acceptance of the revised Privacy Policy.

14.3 We encourage you to review this Privacy Policy periodically to stay informed about how jilifish protects your personal data.

15 Contact & Data Protection Officer

15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jilifish, please contact our Data Protection Officer:

15.2 If you are not satisfied with jilifish's response to your data protection concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.